Refund Policy

1. Eligibility for Refund:

• Refunds are only applicable for payments made through the Gbowy.net website for bills and utilities.
• Refunds will only be considered in cases of payment errors or discrepancies, such as:
  • Double payments due to technical errors
  • Payments for services not rendered
• Refund requests must be made within 2 days of the payment date.

2. Refund Process:

• To request a refund, please contact our customer service team at support@gbowy.net or through our online support portal.
• Provide your payment details, including the transaction ID and the reason for the refund request.
• Our team will review your request and notify you of the decision within 4 business days.

3. Refund Approval:

• Approved refunds will be credited back to the original payment method used for the transaction.
• Refunds will be processed within 4 business days from the approval date.
• You'll receive an email confirmation once the refund is processed.

4. Refund Denial:

• Refund requests may be denied if they fail to meet the eligibility criteria.
• Refunds won't be provided for payments made for services already rendered or non-refundable by the service provider.

5. Legal Disclaimer:

• This refund policy is subject to applicable laws and regulations. It doesn't override consumer rights under those laws.

6. Contact Us:

• If you have questions or concerns about our refund policy, contact our customer service team at support@gbowy.net.

7. Policy Changes:

• Gbowy.net reserves the right to amend or update this refund policy at any time without prior notice. Review this policy periodically for any changes.